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BI Reporting Communication Messages

The BI Reporting Communication Messages are triggered by certain events that occur within BI Reporting. For example, if a scheduled report is about to expire, the Report Schedule Expiration report is sent. Each message comes with standard text that you can customize on a per LearnCenter basis. See Editing Communication Messages and Communication Message - Automation for instructions.

Message Name Recipient Subject Message Body Before/ Upon/ After Action Date Configurable by Time Frame Description Trigger Available
Build Report Request Completed Admin Your requested report has completed Dear [[First Name]] [[Last Name]], [[Report Name]] report has been completed. Click [[Link to LearnCenter]] to go to your LearnCenter and view the report results from the BI Reporting screen. Upon Build Completion No Message is sent to Admins when their requested report has finished building. No
Build Report Request Did Not Complete Admin Your requested report did not complete Dear [[First Name]] [[Last Name]], Your request for [[Report Name]] was not able to complete. Please contact support and report the warning/error below. Warning/Error: [[JobDetailStatus]] Upon Build Error No Sent to Admins when the report has not completed building due to an error. No
Report Schedule Expiration Admin [[Report Name]] - Schedule Expiration Notice Dear [[First Name]] [[Last Name]], The schedule for the report - [[Report Name]] will end on [[Schedule End Date]]. To continue receiving this report, click [[Link to LearnCenter]] to log in into the LearnCenter and update the report’s schedule parameters. Before 5 Days Prior to Expiration if the Notify me 5 days before report will expire Notify me [x] days before report expires check box is selected on the Scheduling tab for the report. No Sent to Admins to alert them that the report will expire in 5 days. No
Schedule Report Request Completed Designated Users [[Report Name]] is available Dear [[Recipient First Name]] [[Recipient Last Name]], [[Report Name]] report has been completed. Click [[Link to LearnCenter]] to go to your LearnCenter and view the report results from the BI Reporting screen. You have been scheduled to receive this report by [[Scheduler First Name]] [[Scheduler Last Name]]. If you no longer wish to receive this report please contact that person. Upon Completion of scheduled report. No Sent to designated Users when a scheduled report has completed and is available for viewing. No
Scheduled Report Did Not Complete Admin [[Report Name]] did not complete Dear [[Recipient First Name]] [[Recipient Last Name]], Your scheduled request for [[Report Name]] was not able to complete. Please contact support and report the warning/error below. Warning/Error: [[JobDetailStatus]] Upon Failure of the report to generate No This messages is sent to Admins if their requested reports fail to generate. An error code is included in the message to aid in diagnosing the issue. No

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